Wastage / Loss

When materials are damaged, defective, or lost, record the event using the Wastage / Loss function. The record will remain in a “Pending Approval” status and will only be deducted from stock once an authorised approver has reviewed and approved it.

Steps

1. Go to Stock → Wastage / Loss
2. Click + Record Wastage
3. Select the Warehouse where the incident occurred
4. Select the Item that was damaged or lost
5. Enter the Quantity
6. Enter a Reason — for example, “Materials broken during transport” or “Not found during stock take”
7. Attach Supporting Photos (if available)
8. Click Submit for Approval — the record will appear in the manager’s approval queue

Next steps: The manager or business owner will review the record and click Approve or Reject. Stock is only deducted upon approval.

Caution

Do not use the “Adjust Out” function as a substitute for recording wastage. Doing so bypasses the approval workflow and leaves no clear reason on record, which may affect accounting audits and insurance claims.